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SOCIAL MEDIA:
TWITTER:@UNWANTEDCOLL
INSTAGRAM: @UNWANTEDCOLLECTION
CUSTOMER SERVICE INSTAGRAM: @UNWANTEDSUPPORT
SHIPPING INFO: ALL ITEMS ARE LIMITED PRE ORDER UNLESS STATED OTHERWISE. PLEASE ALLOW 10-30 BUSINESS DAYS FOR ITEMS TO SHIP. SPECIFIC LEAD TIMES PER PRODUCT & UPDATES DURING THE WAIT PROCESS ARE SHARED TO THE CUSTOMER SERVICE INSTAGRAM @UNWANTEDSUPPORT, THIS WAY YOU KNOW THE STATUS OF YOUR ORDER. ONCE SHIPPED, A TRACKING NUMBER WILL BE PROVIDED TO THE EMAIL ADDRESS ASSOCIATED WITH THE ORDER. PLEASE ALLOW 3-5 BUSINESS DAYS FOR YOUR ORDER TO ARRIVE ONCE SHIPPED.
INTERNATIONAL ORDERS:INTERNATIONAL ORDERS MAY BE SUBJECT TO PAY DUTIES AND TAXES, WHICH IS OUT OF OUR CONTROL. PLEASE ALLOW 10-25 DAYS FOR YOUR ORDER TO ARRIVE ONCE SHIPPED DEPENDING ON WHERE YOU LIVE.
SIZE / COLOR CHANGES: WE ARE NOT ABLE TO MAKE ANY CHANGED TO SIZE, COLOR, OR STYLE ONCE CHECKOUT IS COMPLETE.
REFUND/RETURN POLICY: WE DO NOT ACCEPT RETURNS OR EXCHANGES, OR ISSUE REFUNDS UNDER ANY CIRCUMSTANCES. ALL SALES ARE FINAL.
LOST PACKAGES: WE ARE NOT RESPONSIBLE FOR LOST, STOLEN, OR DAMAGED PACKAGES. THE BUYER COMMITS TO FULL RESPONSIBILITY WHEN PURCHASING. PLEASE CONTACT USPS, OR YOUR LOCAL POSTAL CARRIER TO LOCATE YOUR PACKAGE, AND OR FILE A LOST PACKAGE REPORT
FORFEITURE OF MERCHANDISE:
INCORRECT ADDRESSES: ORDERS WILL BE SHIPPED TO THE ADDRESS INDICATED BY THE BUYER AT CHECKOUT. UNWANTED IS NOT RESPONSIBLE FOR INCORRECT ADDRESSES OR FOR ANY DELIVERY PROBLEMS ARISING FROM INCOMPLETE OR INCORRECT ADDRESS DETAILS SUPPLIED BY BUYER. IF BUYER ENTERS AN INVALID ADDRESS AT CHECKOUT, PREVENTING THE SHIPPING OF THE ORDER, BUYER HAS 90 DAYS TO CONTACT US AND PROVIDE A VALID ADDRESS OR THE ITEMS BECOME FORFEIT, CANNOT BE RECLAIMED AND NO REFUND OR CREDIT WILL BE ISSUED.
RETURNED MAIL: IF THE BUYER'S PACKAGE IS RETURNED TO US DUE TO AN INCORRECT ADDRESS, THE BUYER IS FULLY RESPONSIBLE FOR CONTACTING UNWANTED TO REQUEST THE PACKAGE TO BE RESHIPPED AND THE BUYER IS FULLY RESPONSIBLE FOR THE COST TO RESHIP THE ORDER. AFTER 90 DAYS, RETURNED MAIL ITEMS BECOME FORFEIT, CANNOT BE RECLAIMED AND NO REFUND OR CREDIT WILL BE ISSUED.
COLOR POLICY: WE CANNOT 100% GUARANTEE THAT EACH ITEM WILL LOOK IDENTICAL TO THE WAY IT IS SHOWN ON A DEVICE. WE ALWAYS DO OUR BEST TO ACCURATELY PORTRAY COLORS, BUT OCCASIONALLY THERE WILL BE A SLIGHT VARIANCE.
PRIVACY: WHEN YOU VISIT THE SITE, WE COLLECT CERTAIN INFORMATION ABOUT YOUR DEVICE, YOUR INTERACTION WITH THE SITE, AND INFORMATION NECESSARY TO PROCESS YOUR PURCHASES. WE MAY ALSO COLLECT ADDITIONAL INFORMATION IF YOU CONTACT US FOR CUSTOMER SUPPORT. IN THIS PRIVACY POLICY, WE REFER TO ANY INFORMATION THAT CAN UNIQUELY IDENTIFY AN INDIVIDUAL (INCLUDING THE INFORMATION BELOW) AS “PERSONAL INFORMATION”. SEE THE LIST BELOW FOR MORE INFORMATION ABOUT WHAT PERSONAL INFORMATION WE COLLECT AND WHY.
DEVICE INFORMATION
EXAMPLES OF PERSONAL INFORMATION COLLECTED: VERSION OF WEB BROWSER, IP ADDRESS, TIME ZONE, COOKIE INFORMATION, WHAT SITES OR PRODUCTS YOU VIEW, SEARCH TERMS, AND HOW YOU INTERACT WITH THE SITE.
PURPOSE OF COLLECTION: TO LOAD THE SITE ACCURATELY FOR YOU, AND TO PERFORM ANALYTICS ON SITE USAGE TO OPTIMIZE OUR SITE.
SOURCE OF COLLECTION: COLLECTED AUTOMATICALLY WHEN YOU ACCESS OUR SITE USING COOKIES, LOG FILES, WEB BEACONS, TAGS, OR PIXELS FACEBOOK, TIK TOK, AND/OR INSTAGRAM.
DISCLOSURE FOR A BUSINESS PURPOSE: SHARED WITH OUR PROCESSOR SHOPIFY.
ORDER INFORMATION
EXAMPLES OF PERSONAL INFORMATION COLLECTED: NAME, BILLING ADDRESS, SHIPPING ADDRESS, PAYMENT INFORMATION, EMAIL ADDRESS, AND PHONE NUMBER.
PURPOSE OF COLLECTION: TO PROVIDE PRODUCTS OR SERVICES TO YOU TO FULFILL OUR CONTRACT, TO PROCESS YOUR PAYMENT INFORMATION, ARRANGE FOR SHIPPING, AND PROVIDE YOU WITH INVOICES AND/OR ORDER CONFIRMATIONS, COMMUNICATE WITH YOU, SCREEN OUR ORDERS FOR POTENTIAL RISK OR FRAUD, AND WHEN IN LINE WITH THE PREFERENCES YOU HAVE SHARED WITH US, PROVIDE YOU WITH INFORMATION OR ADVERTISING RELATING TO OUR PRODUCTS OR SERVICES.
SOURCE OF COLLECTION: COLLECTED FROM YOU.
DISCLOSURE FOR A BUSINESS PURPOSE: SHARED WITH OUR PROCESSOR SHOPIFY.
MARKETING PRIVACY: WE RESPECT YOUR PRIVACY. WE WILL ONLY USE INFORMATION YOU PROVIDE THROUGH THE PROGRAM TO TRANSMIT YOUR MOBILE MESSAGES AND RESPOND TO YOU, IF NECESSARY. THIS INCLUDES, BUT IS NOT LIMITED TO, SHARING INFORMATION WITH PLATFORM PROVIDERS, PHONE COMPANIES, AND OTHER VENDORS WHO ASSIST US IN THE DELIVERY OF MOBILE MESSAGES. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. NONETHELESS, WE RESERVE THE RIGHT AT ALL TIMES TO DISCLOSE ANY INFORMATION AS NECESSARY TO SATISFY ANY LAW, REGULATION OR GOVERNMENTAL REQUEST, TO AVOID LIABILITY, OR TO PROTECT OUR RIGHTS OR PROPERTY. WHEN YOU COMPLETE FORMS ONLINE OR OTHERWISE PROVIDE US INFORMATION IN CONNECTION WITH THE PROGRAM, YOU AGREE TO PROVIDE ACCURATE, COMPLETE, AND TRUE INFORMATION. YOU AGREE NOT TO USE A FALSE OR MISLEADING NAME OR A NAME THAT YOU ARE NOT AUTHORIZED TO USE. IF, IN OUR SOLE DISCRETION, WE BELIEVE THAT ANY SUCH INFORMATION IS UNTRUE, INACCURATE, OR INCOMPLETE, OR YOU HAVE OPTED INTO THE PROGRAM FOR AN ULTERIOR PURPOSE, WE MAY REFUSE YOU ACCESS TO THE PROGRAM AND PURSUE ANY APPROPRIATE LEGAL REMEDIES.
TEXT MARKETING AND NOTIFICATIONS (IF APPLICABLE): BY ENTERING YOUR PHONE NUMBER IN THE CHECKOUT AND INITIALIZING A PURCHASE, YOU AGREE THAT WE MAY SEND YOU TEXT NOTIFICATIONS (FOR YOUR ORDER, INCLUDING ABANDONED CART REMINDERS) AND TEXT MARKETING OFFERS. TEXT MESSAGE FREQUENCY MAY VARY. YOU CAN UNSUBSCRIBE FROM FURTHER TEXT MESSAGES BY REPLYING STOP. MESSAGE AND DATA RATES MAY APPLY. IN ADDITION, THE WEBSITE USES COOKIES TO HELP KEEP TRACK OF ITEMS YOU PUT IN YOUR SHOPPING CART AND TO TELL US IF YOU HAVE VISITED THE WEBSITE IN THE PAST. THIS ALLOWS VISITORS TO THE ONLINE STORE TO MAINTAIN SHOPPING CARTS BETWEEN VISITS. YOU CAN REFUSE COOKIES BY TURNING THEM OFF IN YOUR BROWSER.
CALIFORNIA CIVIL CODE SECTION 1798.83 PERMITS USERS OF THE PROGRAM THAT ARE CALIFORNIA RESIDENTS TO REQUEST CERTAIN INFORMATION REGARDING OUR DISCLOSURE OF THE INFORMATION YOU PROVIDE THROUGH THE PROGRAM TO THIRD PARTIES FOR THEIR DIRECT MARKETING PURPOSES. TO MAKE SUCH A REQUEST, PLEASE CONTACT US AT THE FOLLOWING ADDRESS:
UNWANTED LLC
3948 3RD STREET SOUTH #292
JACKSONVILLE BEACH, FL 32250
INFO@UNWANTEDCOLLECTION.COM
THIS PRIVACY POLICY IS STRICTLY LIMITED TO THE PROGRAM AND HAS NO EFFECT ON ANY OTHER PRIVACY POLICY(IES) THAT MAY GOVERN THE RELATIONSHIP BETWEEN YOU AND US IN OTHER CONTEXTS.
IF OUR STORE IS ACQUIRED OR MERGED WITH ANOTHER COMPANY, YOUR INFORMATION MAY BE TRANSFERRED TO THE NEW OWNERS SO THAT WE MAY CONTINUE TO SELL PRODUCTS TO YOU.
MARKETING TERMS OF SERVICE: (A). WHEN YOU OPT-IN TO THE SERVICE, WE WILL SEND YOU AN SMS MESSAGE TO CONFIRM YOUR SIGNUP. (B). OUR MESSAGING SERVICE WILL BE USED FOR MARKETING COMMUNICATIONS (INCLUDING COMPANY UPDATES, EVENTS, SALES, SHOPPING CART REMINDERS, ETC.) (C). YOU CAN CANCEL THE SMS SERVICE AT ANY TIME. JUST TEXT "STOP" TO THE SHORT CODE. AFTER YOU SEND THE SMS MESSAGE "STOP" TO US, WE WILL SEND YOU AN SMS MESSAGE TO CONFIRM THAT YOU HAVE BEEN
UNSUBSCRIBED. AFTER THIS, YOU WILL NO LONGER RECEIVE SMS MESSAGES FROM US. IF YOU WANT TO JOIN AGAIN, JUST SIGN UP AS YOU DID THE FIRST TIME AND WE WILL START SENDING SMS MESSAGES TO YOU AGAIN. (D). IF AT ANY TIME YOU FORGET WHAT KEYWORDS ARE SUPPORTED, JUST TEXT "HELP" TO THE SHORT CODE. AFTER YOU SEND THE SMS MESSAGE "HELP" TO US, WE WILL RESPOND WITH INSTRUCTIONS ON HOW TO USE OUR SERVICE AS WELL AS HOW TO UNSUBSCRIBE. (E). WE ARE ABLE TO DELIVER MESSAGES TO THE FOLLOWING MOBILE PHONE CARRIERS: MAJOR CARRIERS: AT&T, VERIZON WIRELESS, SPRINT, T-MOBILE, METROPCS, U.S. CELLULAR, ALLTEL, BOOST MOBILE, NEXTEL, AND VIRGIN MOBILE. MINOR CARRIERS: ALASKA COMMUNICATIONS SYSTEMS (ACS), APPALACHIAN WIRELESS (EKN), BLUEGRASS CELLULAR, CELLULAR ONE OF EAST CENTRAL IL (ECIT), CELLULAR ONE OF NORTHEAST PENNSYLVANIA, CINCINNATI BELL WIRELESS, CRICKET, CORAL WIRELESS (MOBI PCS), COX, CROSS, ELEMENT MOBILE (FLAT WIRELESS), EPIC TOUCH (ELKHART TELEPHONE), GCI, GOLDEN STATE, HAWKEYE (CHAT MOBILITY), HAWKEYE (NW MISSOURI), ILLINOIS VALLEY CELLULAR, INLAND CELLULAR, IWIRELESS (IOWA WIRELESS), KEYSTONE WIRELESS (IMMIX WIRELESS/PC MAN), MOSAIC (CONSOLIDATED OR CTC TELECOM), NEX-TECH WIRELESS, NTELOS, PANHANDLE COMMUNICATIONS, PIONEER, PLATEAU (TEXAS RSA 3 LTD), REVOL, RINA, SYMMETRY (TMP CORPORATION), THUMB CELLULAR, UNION WIRELESS, UNITED WIRELESS, VIAERO WIRELESS, AND WEST CENTRAL (WCC OR 5 STAR WIRELESS). ***CARRIERS ARE NOT LIABLE FOR DELAYED OR UNDELIVERED MESSAGES*** (F). AS ALWAYS, MESSAGE AND DATA RATES MAY APPLY FOR ANY MESSAGES SENT TO YOU FROM US AND TO US FROM YOU. FREQUENCY OF MESSAGES MAY VARY. IF YOU HAVE ANY QUESTIONS ABOUT YOUR TEXT PLAN OR DATA PLAN, IT IS BEST TO CONTACT YOUR WIRELESS PROVIDER. FOR ALL QUESTIONS ABOUT THE SERVICES PROVIDED BY THIS SHORT CODE, YOU CAN SEND AN EMAIL TO:
INFO@UNWANTEDCOLLECTION.COM
